Who are we?

We are Infrared Thermometer Manufacturer. Now with 170 employees with 6 production lines.

Will My XIANDE™ be delivered despite COVID-19?

Yes, despite the current situation, we continue our deliveries throughout the golbal world, including India, Greece and South Africa.

Who do you ship with?

All XIANDE™ orders are shipped via the UPS/DHL/FedEx (Default UPS).

Will my order be tracked?

Yes. Once your package leaves our HK /SHENZHEN warehouse based warehouse facility, you will be notified by email with a unique tracking number.

Shipping times & Deliveries:

Current shipping times can be seen on the checkout page. EXW is about 7 -10 days.

Where does my order come from?

Your order will ship from our SHENZHEN warehouse facility. In the event that our SHENZHEN warehouse stock is depleted, your order will still ship from SHENZHEN, after a delay of a few days while we restock.

Can I have an invoice or a quote?

Yes, please send us an email at sales@vanechow.com

What payment methods do you accept?

We accept T/T. For orders of over $4,000 we can accept wire transfers. Please email us for more information.

For postpay government orders, please see our Government page.

Returns & Refunds:

Please see our Refund Policy. Returns are accepted but you will be asked to return the item.

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